Change management report on Vodafone plc

Change management report on Vodafone plc Vodafone is highly growing mobile company in the world since 1985. It is worlds leading telecommunication company. Today it has more than 359 million customers around the world. Their network provides facilities to share images and videos, to share feeling and thoughts. Most customers prefer Vodafone as compare to fixed line and broadband services. Vodafone recognized that day to day new things are being inventing and customers needs are changing rapidly. Vodafone understand that to success in business changes must be med in organization. It is looking for new and innovative ways to facilitate the customers and provide every opportunity in simple way. The connectivity of technology with telecommunication industries supports the economic development of a country. ROLE OF CHANGE MANAGEMENT IN ORGANIZATION According to researches conducted on many top organizations shows that the main reason for project failure is that peoples have different dimension of change. The effective implementation of change management is considered one of the top three factors in a successful project. Change Management Some simple definitions: Change management: making change in a designed and controlled way. Organizational change: any modification, amendment in people, organizational structure or technology. Types of change: Normally there are four types of change which can be made in any organization: Operational change: Applying changes to way of continuing operations of the business. For example: change from manual to automation of any particular area. Strategic changes: Modifications that take place towards the intentional business direction. Cultural changes: Those change which affect the basic values and beliefs of the organization on which business objective can be achieved. Political changes: These types of changes normally occur in government organization with political influence. DEALING WITH RESISTANCE TO CHANGE People refuse to accept change, whenever management intends to change in organization. Large investment is made for company changes, and for their efforts towards change, the only reason that try to stop the process of change is resistance among employees. Sometimes change may be dangerous for the employees working in organization, but changes also have positive effects at higher level management for advantage of organization. Some of the reasons for resistances are following. in detail should be discussed later. It is obvious that people dont like those changes which are against their needs and interest. There are three main reasons on which people resist change. Hesitation or ambiguity Worry about personal loss Think that the change is not better for organizations objectives. Techniques for reducing resistance: For reducing resistance, different approaches are adapted by management. These approaches may include: Contribution Facilities and support Awareness and education Negotiation Forceful and friendly behavior Different approaches at different times are used by management depends on source and type of modification. ADVANTAGES OF CHANGE MANAGEMENT: The advantages of change management include: Understanding of surrounding: It is important for managers to understand assess the environment and outside surrounding in order to establish better relationship with government and other stakeholders. For change management it will benefit that what is going on in surrounding. Objectives, policy making and completion: Other advantage is that by knowing the impact of change at irrelevant level on internal environment, the managers can set policy and implement change after careful consideration. Human resource: The recipients of the change are the employees of the organization, whenever change is implanted. Senior managers should make organization most reliable for high performance of employees in competitive environment. Technological problems: It is great and tough challenge for organization to acquire and combine the technology with organizations tactic, structure and course of actions. In todays environment, we can say that technology is the heart of economic growth. CHANGES IN VODAFONE Operational change was incorporated by Vodafone in order to achieve operational brilliances in the field of telecommunication industry; the operational change was implemented with greater level of management by Vodafone due to good experiences in telecommunication industry for many years. The continuing process of the organization may me disrupted by unplanned implementation of change ad may discontinue the ongoing operational process. Normally operational changes in organization make modification in work process. People do not want to accept changes because they dont want to change their daily routine of the processes. BEST APPROACH ADOPTED BY VODAFONE Before adopting change, Vodafone shared the methods and consequences of change with employees. Vodafone considers the opinions shared by employees, and other stakeholders with great responsibility. Operational changes: The change was implemented by Vodafone in various sessions. Before implementing change in whole business unit, Firstly the change was implemented in one department of business unit system. The benefit of this is that it provides the opportunity to employees of Vodafone to understand, and recognize the change is occurring around them. This process of implementing change in slow and balances way helps Vodafone employees gain knowledge of new process rapidly and efficiently as possible. For this purpose the operational change was implemented in organized and planned manner by Vodafone. Strategic changes: When there is real and extensive need for strategic change in organization structure, Vodafone realizes and incorporates the strategic change. Strategic changes are very sensitive in internal and external environment, the strategic changes makes strong effects on the strategic policy of the company and in establishing the brand name of the company in the eyes of consumers. The strategic changes were handled by Vodafone for acquiring new marketplace and industries for their satisfaction. The problem faced by Vodafone in handling the change is changing to spirited environment, the ability to change quickly, competently, and fruitfully in all the incidences. These organizational changes may involve in most of the cases different types and levels of loss for the organization and employees. For example, some extra efforts and input from different people are required in every type of change in organization for understanding the change in operation, the employee think that it is waste of time and resources, it can be used any other activity. On the other side most of the employees welcome the change and think that its a learning opportunity, some employees do not want to contribute time and energy required for change unless change is for the benefit of the employee and employees are dissatisfied with the current activities of the organization. Other reason for acceptance of change is some employees may like to discover any decency in the change. IMPORTANCE OF CHANGE MANAGEMENT: Change management is very important concept. It is an integral part of business management, but due to increase in information technology it creates seriousness. Good business can be operated by good change management system. Change management was very important for Vodafone because it has to compete with other telecommunication organization. Change management is not only to implement the new approach but it also include control of technology infrastructure telecommunication system in which changes are handled with organized, efficient, consistent, precise and limited approach. In Vodafone changes caused fro technology, increase in competition and new facilities which are required by customers. To provide high class of services like multimedia, good voice quality, rapidly connecting with people, high speed GPRS etc, changes are very important for providing these services. REASONS FOR CHANGE: There are many reasons which cause the change in Vodafone. Because the business of the Vodafone is depend on technology, the main factor for change is technology. Some of the other factors are following: Purpose: In todays environment changes are occurring in place of work. It is very important for the organization for the competition with other organizations to remain flexible and find new ways of doing business from which purpose can be achieved. The purpose of Vodafone is to provide competitive facilities to customers, so it causes the change management program. Facilities: The change basically refers adjustment in services and facilities such as new policies, new need of customers, the services provided by competitor, implementing new technology for providing new facilities, change in structure fir providing new facilities, making new departments etc. Vodafone regularly changes the technology and implement the change for providing new facilities. Exterior causes: Organizational change may occur due to pressures of environment like change in market demands, competitors new facility, financial limitation etc. due to technology and competitors new services cause the Vodafone to change the technology and provide new services. Environment: The changes in environment also caused the organization to change such as political influence, legal problems, and availability of resources. Vodafone also needs changes in some services because legal environment may restrict in some conditions. Involvement of third party: The investors may make pressures on management to take actions for improvement, it may cause change. When profits of Vodafone was low in initial stage the investors got involved, that cause a great change in organization structure. Strategy: To increase the business value, the management may consider that to run the business effectively, some changes may be necessary in the strategies to achieve the business objective. REASONS FOR THE COMPANY TO EMBRACE THE CHANGE Those people who see on past and present only, can miss the benefits of future. We can say that change is law of life. Change is unavoidable. Every thing is changing regularly such as world, globe, procedure of business, method of communication etc. most of the people resist the change without analyzing it. The main reason for change e in Vodafone is technology. Due to this reason Vodafone has to change its structure, hire new employee, changes in facilities and services, training to employees, change its working environment. In short the increase in technology development everything has to change for using that technology effectively in Vodafone. CHANGE MANAGEMENT PROCESS: The change management process is the sequence of actions or steps which a change management tam has to follow for applying the change management to a plan or modification. The phases of change management process: The Vodafone must use following change management process model in order to achieve success in implementing change: Phase 1: Preparing for change: In this step the management should first of all describe and explain the change management approach, select the members for team and prepare a change management team, develop finance model. Phase 2: Managing change: It is a detailed planning and it also includes change management implementation. For managing change the change management team should develop plans for change management, and then take necessary actions for implementing those plans. Phase 3: Reinforcing change: This process normally includes data gathering and steps taken for remedial actions. To strength the change the change management team should obtain feedback and evaluate it for effective change implementation, identify gaps, manage resistance, implement remedial action and when change gets success celebrate it. STAKE HOLDERS ANALYSIS The organizational chart and relevant external bodies can be used for identification of the types of stakeholders. Before beginning the project formation it is necessary to identify all the relevant stakeholder groups for ensuring that all the items have covered. After identification the organization should discuss with stakeholders to identify their desires and views, consider them into the overall project requirement. We can say that this step is a consultative approach with each stakeholder to identify different needs, desires and wants of stakeholders and then include them in the project for change management. Considering the significant importance of individuals, their requirements, wants, desires and needs is a susceptible area and most organizations avoid discussing the relevance and importance of the other peoples. If the change management team has decided to discuss with stakeholders then the organization shall determine the best approach or way for implementing change. All stakeholders must e informed and have reasonable knowledge of what is expected form them and about their reaction. After consideration of stake holders level and project requirement level, management tam has the sufficient information of each factor of change plan and these factors contribute in making key decisions. OTHER PROCESS FOR SUCCESSFUL CHANGE: We have many experiences for change which we have faced during work and life, then why in initiating change struggle most off the organization fail. We observe that only 20% to 25% changes get success. The change is very important to remain competitive in the market. Due to nature of the business of Vodafone it is necessary for it to remain flexible and make modifications regularly. Whether the change is of an amalgamation or acquisition, reformation, main system implementation, or a shift. Change management is becoming a desirable main proficiency for businesses, it enable in achieving competitive improvement supported by their capability to change rapidly, and help in maintaining high performance and confidence. There are following key steps to ensure successful change: Establish an unambiguous business underlying principle: Normally organizational change resulted from a business requirement or opportunity. The ambiguous in the underlying principles results in plan that seep away from their objective, gradually withdraw. For doing change every organizational proposal should be combined with business case. In this way the fluctuations in business situation can not be caused by change struggle. The features of change in business policy can only result in alteration or amendment in change proposal. Review organizational promise: It motivates the employees to alter work. To ensure successful change the organization should know employees issues, determine their willingness, and study existing barriers. Determine and express obvious outcomes: For improving organizational performance, workers satisfaction, faithfulness and efficiency, take some actions and be brave in stating them to achieve change. The organizations should attempt to determine in order to take appropriate action for successful change. Normally most of the organizations gauge satisfaction levels, not gauge the behaviors which will normally made from satisfaction. In every case we support our customers with organizational change whether the desired outcomes are quantifiable on not. Put out the change: To success in this step some of the approaches must be followed. These approaches depend upon: content of change nature of change culture of organization Some of the specific approaches are following: A complete development plan should be developed which starts from the change stage to point where results are able to seen. Organizations existing system and policies should be connected with the change efforts, if possible, and spontaneously make it as part of organizations structure and policy and procedures. For confirming the success of people in change situation, necessary performance support must be provided. Above four steps basically cover the route for efforts in successful change. For success of the organizational change, there are also two extra continuing activities. Managing organizational culture Recovery from problems of individual and organization RECOMMENDATIONS: Vodafone should focus on long term business problem solution Vodafone should consider the stakeholders both internally as well as externally (at local level) for improvements in future and managing change Vodafone should: provide training to employees dealing with customers and handling query Vodafones current status of compliance with code of conduct should be available at local operating corporations Vodafone should use the technique for reducing resistance and provide the employees any kind of incentive for accepting change For achieving success in change implementation, Vodafone should adopt change management process. Vodafone should determine the reasons for change and make analysis for their solution. Vodafone should also consider both the advantages and disadvantages of current system and desired system. Before any modification, Vodafone should know the stakeholders who will be affected from change and discuss with them for a better result. Vodafone should observe the reasons for change and consider how these caused influence the organization. CONCLUSION: This report contained change management aspects of Vodafone and some general concepts. There are many approaches for change management provided by different theorist. One of the best approaches for Vodafone which they have applied is apply the operational change in different sessions. The change management plays very important role in organization because change is unavoidable. Every thing is continuously changing for example technology, our communication style, need of customers etc. so the organization should know the importance of change and for achieving desired result considers the how we can achieve desired result by changing ay aspect of the organization. There are commonly four types of change. In this report we analyzed the two changes in Vodafone and their approaches. Employees refuse to accept change because there may be ambiguity in reporting or hesitation among employees or think that change is wastage of time and resources or the change is not better for the organizatio ns objectives. For getting success in implement ting change the Vodafone can follow the change management process which contains three steps. For changing effective it is a good tool for preparing, managing and making the change. Its steps include preparing for change (select members for change management teal and define the change), managing change (development of plan and then implementation of change by using those plans) and reinforcing change (obtain feedback, identify gaps, take remedial action for implementation). Another model for successful change may include these steps. First establishment of a clear business rule or underlying principle, then determine the outcomes, review the promises impliedly or expressly done by the organization and in final stage carry out the change. The main cause for change in Vodafone is that the needs of customers and the services of the competitors are regularly changing, so for serving the customers and fulfilling the needs of customers and c ompete with the other organizations it is necessary for the Vodafone to modify its services. Other factors also cause the change in Vodafone which may include the purpose because it was very difficult for Vodafone to achieve its purposes easily so it becomes reason for change, another reason is the change in facilities, external causes and environmental conditions cause the situation for change, third party intervention in performing procedures for achieving desired result change in strategy causes the overall change in the organization. For future success in change management the Vodafone should consider both stakeholders internally and externally, observe the influence of environment, consider advantages and disadvantages, discuss with all effectors and should introduce incentive plan for reducing resistance.

Advantages and Disadvantages of Using the Internet Essay

Nowadays, the Internet is growing rapidly. Many people open Internet because it assists a lot of benefits to humans. However, many people become victims after accessing the internet. In this essay, I will discuss the benefits and dangers of the internet. The internet has many benefits. One of these benefits of Internet is it is the medium of communication. There are many facilities on the internet helps us to communicate such as E-mail, Facebook, Twitter and others. All these facilities enable people to communicate with other people from different countries in the world so that it can explore other cultures of different ethnicity. Also, Internet is a medium of information. Today, a lot of people need the information from the internet. Because every second on the internet, updates the information required by humans. For instance, Google and Yahoo are search engine information on the internet that provide all kinds of topics the information we need. Furthermore, Internet is a medium of entertainment. Internet becomes successful because it provides a lot of entertainment that humans need. For example, today many people are watching or downloading free entertainment on the internet, and many people are playing on-line games. In contrary, the internet has a lot of disadvantages. The fact of the matter is that the internet has thousands of porn sites. This is the greatest threat to human life, especially the children. There have been many people who became victims of pornographic sites on the internet. For example, now in Indonesia, many teenage girls do not have virgin. That is because porn sites affect their lifestyle so that they eliminate the virgin with boyfriend easily. Also, the Internet sends viruses to your computer. When your computer connects to the internet it is often the case that a virus attacks your computer hard disk. In addition, many people steal personal information on the internet. The case is often occurring in today’s world, when people save personal information such as name, address, credit card number, and others, so many criminals will access the data. Therefore, beware of internet because he has a lot of harm to human life. In conclusion, I believe that the Internet helps people in the communications, information and entertainment. However, the Internet also has much negative side. Therefore, use the internet for positive things so that we get a lot of benefits. Advantages and disadvantages of using the internet Essay Nowadays, the internet is a widely used instrument, without which the modern human might find it difficult to properly function. Every new technology has its ups and downs and the internet is no exception to this rule. Among the positive aspects related to the internet, one can mention the huge amount of information that can be found, helping the users stay informed and able to search for any type of data. The internet can also ease all kinds of daily activities that would usually be time consuming, in a world where wasting precious time is not an option. For instance, one can buy groceries, pick a present for his loved one, pay his bills, check his bank account and search reviews for that laptop that caught his eye passing by the electronics store. All this can be accomplished in a matter of minutes. However, some might say that the negative aspects of the internet are the ones that prevail. Not all the information available is correct, and it can also be easily manipulated. Also, the internet is not represented only by wikipedia.com, economist.com, or imdb.com. Read more:Â  Use of Internet in Education There are tons of websites that promote violence and pornography and even if an adult might be able to make good choices in his internet activities, monitoring a child’s activity in relation to these websites might become difficult. Other disadvantages are represented by the viruses that may harm the performance of the device connected to the internet or even exploit security vulnerabilities to spread automatically to other computers through networks. Among the negative aspects, the possibility of becoming a victim of online fraud should also be mentioned. Even if there are many disadvantages to consider, the internet is still a necessary evil. It helps mass communication to become a process that is completed in only a few seconds, it is useful in relation to all types of daily activities and we all have developed some kind of dependency on its functions.

Industrialization, Economics, and the Environment Essay

Industrialization, Economics, and the Environment Human technological advancements make it possible to sustain larger and larger population by exploiting more and more natural resources. The three revolutions in human history, agricultural, industrial and green have all been answers to overpopulation. Naturally, industrialization leads to environmental degradation. The concern with Industrialization is that it is not a long term solution to human sustainability, since it operates under the premise of the tech fix, or the idea that humans will be able to invent new technologies to ensure their own survival. These solutions, while economically advantageous, do not consider the long term impacts of this continual and escalating†¦show more content†¦Over the period of the last two centuries, the curve of human population growth has departed from the normal S-shape because of mans ability to alter his environment. With fixed environmental limits the population curve will follow an S shape like curve B in our figure. (Dolan 58) If humans have not taken it upon themselves to manipulate nature, the population would not have risen to where it is now. However, if one subscribes to the Gaia Hypothesis, which views earth a self regulating organism with a certain threshold for abuse, there is the possibility that we could exhaust the technological possibilities for further raising the population ceiling (Dolan 59). The result would be what we have been trying to prevent all along, and mass starvation would ensue, thus fulfilling the Malthusian Scenario. However, at the present time, the only solution to overpopulation, industrialization is only a tech fix. Overpopulation itself is the result of a lack of long term vision, so it is not surprising that the technologies adopted to alleviate the consequences will follow the pattern of short term solution, of repairing damage that has been done instead of enforcing preventative measures. The short term economic growth of the economy, due to food, industrial output, and population grow exponentially until the diminishing resource base forces aShow MoreRelatedThe Stages of Industrialization1041 Words   |  4 PagesIndustrialization refers to a stage of social and economic transformation that alters a group or society from an agrarian one into an industrial society (Sullivan Sheffrin, 2003). Industrialization is associated with progress in the production of metallurgy and energy opening up the economy for manufacturing. It occurs as a broad process of modernizing in a society such that economic change and social change become strongly related to the technological innovations. It also brings with it a kindRead MoreEssay Environmental Challenges in Vietnam1245 Words   |  5 PagesDuring the process of industrialization and development of any country, many parts of the country’s current systems tend to shift. Industrialization and development cause for a change in the economical status of a country along with a change in the production and consumption of resources by said country. For decades Vietnam has strived to build an independent, self-reliant economy to provide for an improved chance at gaining a steady path towards being industrialized and developed. By gaining thisRead More The Increasing Danger of Industrialization on the Environment964 Words   |  4 PagesThe Increasing Danger of Industrialization on the Environment The negative effect of industrialization on the environment has been known for years. The danger associated with lead, chlorofluorocarbons (CFCs), and other toxic materials was discovered and several measures have been taken to stop the damage done to the environment by these agents. It will not be far fetched to blame industrialization as the main cause for the situation we humans find ourselves in today. The developed nations, beingRead MoreSummary of Industrial Convergence, Globalization, and the Persistence of the North-South Divide by Arrighi, G,. Silver, J, B,. and Brewer, D, B,. (2003)1418 Words   |  6 PagesInternational Development. p.3-31 Through the use of descriptive and comparative analysis, the authors intend on demonstrating that the convergence of the industrialization gap was not accompanied by a convergence in the income levels gap between former First World and Third World countries. Thus, the North-South divide still exists. Through economic models, the persistence of the North-South income divide is explained. Simultaneously, the authors discuss the development project and globalization projectRead MoreThe Transformation Of Societies Into Industrialized Nations872 Words   |  4 PagesIntroduction The transformation of societies into industrialized nations impairs not only human health but also the environment. Industries generated toxic waste, as a by-product of the manufacturing process, and their solution was to expel these pollutants, contaminating the surrounding environment. The build up of pollution has lead to undesirable climate changes; acid rain, altered atmospheric composition, land degradation and dangerously increasing water levels on a global scale. Greed hasRead MoreImpact of Industrialization on Environment1103 Words   |  5 PagesImpact of Industrialization on Environment OVERVIEW Centuries ago, when there was no active expanding of large cities and industries, nature was able to overcome pollution and keep air fairly clean without outside help. The wind and rain in the form of natural rescuers scattered gases and washed away the dust. However, with increasing industrialization and urbanization, the nature’s system cannot cope with pollution and clean the environment naturally. In comparison with volcanoes, hurricanes,Read MoreThe Effects Of Global Warning On The World1208 Words   |  5 PagesIn truth before taking this class I never really cared about the environment, sure I would hear the occasional uproar about the effects of global warning or the growing hole in the ozone layer, however, it was always a non-factor. My passion has always been humans, their problems were my problems and I am always looking for a way to make their lives better. So, the planet may have been dying the ice caps may have been melting however I always believed that one da y humans would solve the problemsRead MoreThe Economic Development Of China1130 Words   |  5 Pagesof export led industrialization and economic liberalization. We should recognize the success that China has had with export-led growth and want to emulate the policies that have enabled incredible economic development to occur in our neighbors to the north. Since 1991, we have taken great strides to modernize our country. But, there are still inefficiencies in our economy that need to be addressed to ensure continued economic development. Theory behind export-led industrialization: Export-led industrializationRead MoreThe Effects Of Global Warming On The World1240 Words   |  5 PagesIn truth, before taking this class I never really cared about the environment, sure I would hear the occasional uproar about the effects of global warming or the growing hole in the ozone layer, however, it was always a non-factor. My passion has always been humans, their problems were my problems and I am always looking for a way to make their lives better. So, the planet may have been dying the ice caps may have been melting, however I always believed that one day humans would solve the problemsRead MoreIndustrialization after the Civil War1164 Words   |  5 PagesIndustrialization after the Civil War Industrialization during the 1860’s through the 1900’s caused many problems globally. Industrialization changed a lot in the US for Americans because it made it easier for citizens to do labor work, expanded capital for businesses and opened up many job opportunities for people. Although this was beneficial to the Americans it caused other problems to escalate, and caused many people to flee into the cities, as well as caused a differentiation between the rich

Easy Oobleck Recipe Make Non-Newtonian Slime

Oobleck was the name given to a type of slime in a Dr. Seuss book that was capable of gumming up a whole kingdom. The oobleck that you can make for a science project isnt gummy, but it does have interesting properties of both solids and liquids. It normally behaves like a liquid or jelly, but if you squeeze it in your hand, it will seem like a solid. This is an easy project that takes just 10 to 15 minutes. Simple Oobleck Ingredients Theres nothing complicated here, which is part of the charm of oobleck. The ingredients are inexpensive and non-toxic. WaterCornstarchFood coloring (optional) How to Make Oobleck in Your Kitchen Mix 1 part water with 1.5 to 2 parts cornstarch. You may wish to start with one cup of water and one and a half cups of cornstarch, then work in more cornstarch if you want a more solid oobleck. It will take about 10 minutes of mixing to get a nice homogeneous oobleck.Mix in a few drops of food coloring if you want colored oobleck. Tips for Great Oobleck Oobleck is a type of non-Newtonian fluid called a dilatant. Its viscosity changes according to the condition to which it is exposed.If you slowly lower your hand into oobleck, it will sink, but it is difficult to quickly remove your hand (without taking all the oobleck and its container with you).If you squeeze or punch the oobleck, the starch particles will not move out of the way quickly, so the oobleck will feel solid.Oobleck can be molded in a container, but when the mold is removed, the oobleck will lose its shape.Feel free to mix in glitter or to substitute glowing water for regular water to make oobleck.